| VIEW SHOPPING CART |
Ordering Quick Outline — The blue column on the left side of this page contains descriptive links to the catalog pages. Clicking on one of those links will bring up that page in place of the white field where you are currently reading. Each catalog page contains a list of products which can individually be added to your virtual "shopping cart" by clicking on the Order button to the right of that product. Once you have ordered all the items you want, click the Finalize button in your shopping cart to complete your order. Its impossible to hurt anything, and so long as you don't actually supply a credit card number, it's impossible to accidentally order anything. So feel free to click around and see how things work. Details: Catalog Pages — Once you click on a store product-line link, you are taken to a secure catalog page within the WTJ secure server area. At the end of each product description are two buttons which work as follows:
Details: Shopping Cart — The shopping cart lists all of the items you have ordered and allows you to change their quantities, select the method of shipping and add comments to your order. There may also be an Out of Stock notice at the top of the frame if the item you just tried to order is not available. The shopping cart buttons work as follows: The Return to Shopping button: Details: Finalizing — Once you have selected your purchase items, confirmed their quantities, prices and shipping options, click on Finalize Order. This will take you to a secure order panel where you can enter your order information. The finalization page is secure and should open in a new secure browser window. Once you have completed your purchase and shipping information, click on the Submit This Order button, you will be taken to our payment processor (Paypal) where you can enter your credit card information (no Paypal account required) or you can also use your Paypal account. You may return to WTJ after completing your payment. Your original browser window with the shopping cart will probably still be open, you may either close that browser window or click on the Empty Cart button and resume your web surfing. FAQ: After I complete my order, the shopping cart with all my stuff listed is still visible. Why? Mail Order — Customers who prefer to order by mail can print out our Order Form and send the completed form along with payment to our mailing address at: War Times Journal, PO Box 3943, Apple Valley, CA 92307, USA. Please note that personal checks drafted on banks outside of the United States must add $5.00 USD to cover bank processing fees. Shipping Shipping Notice: If you are ordering from outside the United States, please remember to select the International shipping option. Failure to do so may result in a delay or cancellation if we are unable to receive the full shipping and handling required to send the order. Domestic Shipping Rates — WTJ now ships all packages entirely from our own facility. WTJ Naval miniatures are shipped via USPS Priority Mail and typically cost about $5.00 for the most common shipment sizes (shipping for unusually large orders may cost more). Ridgeline terrain is shipped via USPS Express mail and typically costs about $75.00 per set. Cost of shipping for individual Ridgeline pieces varies according to order size. The shopping cart always shows the final shipping charge for all items currently added. International Order Rates — WTJ Naval miniatures are shipped via USPS 1st Class International Mail and typically cost about $5.00 for the most common shipment sizes (shipping for heavier orders may cost more). Ridgeline terrain is shipped via USPS Express mail and typically costs about $125.00 per set. Cost of shipping for individual Ridgeline pieces varies according to order size. The shopping cart always shows the final shipping charge for all items currently added.Remember to hit the Recalculate button if you have just selected a new shipping method or rate, and please feel free to contact us if you have any questions. FAQ: What happens if I order something from outside the country and forget to set the correct shipping value? International Customs Policies — Some countries charge handling, import or customs fees for incoming packages. Customers are strongly advised to find out what these are before ordering. Canadian customs for example, charges a considerable holding fee as well as a customs fee. Delivery Speed — All warehouse stocked items are normally shipped within one week of an order's receipt. Please note that U.S. Priority Mail sometimes suffers delays and that 10 days should be allowed for arrival of your package. Back ordered items are subject to an additional processing delay depending on our foundry schedule. Customer Support Refund Policy — All normally stocked wargaming miniatures and supplies carry a 10 day money-back return/exchange policy. If you decide within 10 days of your purchase that you want to return your merchandise, you may mail it along with a 10% restocking fee and applicable shipping fees (for exchanges) to War Times Journal, PO Box 3943, Apple Valley, CA 92307, USA along with a copy of your shipper and/or e-mail confirmation. Please allow 3 to 6 weeks for processing. Returns — If your order has not been properly filled, let us know and we will arrange for the return and re-filling of your order. |
| RETURN TO INDEX VIEW SHOPPING CART |
You can click Order to add
an item to a virtual "shopping cart" which is automatically created to act as a
holding area for all items on which you click the order button. You can also
delete or change the quantity of any item added to your shopping cart. You
do not need to register or give personal information to use the shopping cart,
and you do not need to accept cookies in order for the shopping cart system to
work. If however, you make any changes to your browser settings, the
catalog software will usually dump any existing shopping cart and you'll have
to start over. If you end your browsing session after adding items to the
shopping cart, it doesn't hurt anything, the information is simply dumped by
the system if you are not using cookies. You may visit any other parts of WTJ
and still return to the shopping cart to resume your shopping
session.
The View button does not
order anything, it simply allows you to move to the shopping cart. In doing so,
it achieves two different tasks. You can use this button to view your latest
shopping cart selections without adding anything, or you can use it to
check-out to the shopping cart and finalize your order. A view button is
supplied after each order button for convenience, but because it doesn't add
anything to your shopping cart, it has no affiliation with the product line
upon which it rests.